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Bright Pattern vs Product Comparison

Bright Pattern is a cloud contact center software, similar to SalesDialers’ CRM. has proven to be a much more affordable and valuable product. All of the extra fees and costs that Bright Pattern requires start to add up.  For example, SalesDialers does not require any set up fees, but Bright Pattern requires a one time set up fee. On top of that, SalesDialers provides CRM integration for their customers, whereas Bright Pattern will charge their customers extra to provide them with CRM integration. SalesDialers’ unlimited monthly dialing is less expensive with its pricing ranging from $79 to $129/month/agent. Unfortunately, Bright Pattern offers unlimited monthly dialing at $140 with a minimum purchase of five agents.

SalesDialers offers many basic, useful features that Bright Pattern does not. Bright Pattern does not offer email blasts, drip emails, real-time leads, the ability to transfer live calls, or time zone protection. While Bright Pattern and SalesDialers offer a similar product, it is clear that SalesDialers offers a more profitable and effective product.

To see a full comparison view the chart below:

Feature Bright
Import Leads Via Excel Yes Yes
Lead Management Yes Yes
Agent Management Yes Yes
Emails Yes Yes
Auto Drip Email Yes No
Email Blasts Yes No
SMS/MMS Text Messaging Yes No
# of Lines 1 to 4 1
Video Calling Yes No
Analytics Yes Yes
CRM Integrations Yes Yes, but cost extra
Real-Time Lead Post Yes No
Pre-Recorded Messages for Answering Machine Yes Yes
Time Zone Protection Yes No
Change Caller ID Yes Yes
Record Phone Calls Yes Yes
Social Media Integration Yes Yes
Facebook Lead Push Yes No
Manager Live Call Monitoring Yes No
Inbound Calls and Voicemail Yes No
Transfer Live Calls Yes No
On-screen Call Scripts Yes No
Dynamic Call Scripts Yes No
Set-up with Any Computer Anywhere? Yes Yes
Set-up Fees? No Yes, One Time Set Up Fee
Contracts? No No
Cost Unlimited Dialing: $79 – $129 Monthly Dialing: $140 w/ minimum 5 Agents


The PowerDialer CRM is’s multi line dialer. Customer’s have the option to choose from 1, 3 or 4 line dialers.

Some of the most popular features of the dialer include:

  • Call Recording
  • Call Tracking
  • Hot List
  • Built-in Email System
  • Video recorder for Emails and MMS
  • Video Calling
  • Facebook Leads Push
  • Round Robin
  • SMS Marketing**
  • Email Marketing
  • Local Presence
  • Call Analytics/Reporting
  • Manager Call Monitoring, Whisper, & Barge
  • On-Screen Script with Dynamic Call Scripts
  • Call Transfer (Internal and External)
  • WebRTC and Click-to-Call

The pricing for dialers range from $79 per month to $129 per month, with no contracts. **Some features are add-ons and may cost extra.

To view more features about the dialer CRM, click here.

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