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Round Robin – New Feature Release

We are happy to release a long awaited feature, Round Robin/Shared Campaign. This feature will allow multiple agents under the same manger to call one campaign. It can be used to distribute the numbers of calls evenly between each team member and route them based on...

Things to come in 2019…

Below is the SalesDialers 2018 feature list. WebRTC : In other word inbuilt soft-phone so as to bypass the whole process of installing and configuring x-lite or zoiper to make the calling experience easy and user friendly. Call Monitoring : This feature helps the...

LionDesk Lead Pull API Guide

We have gone live with LionDesk Contacts API – Agents can now pull leads from their LionDesk account. Below are the steps to Sync LionDesk with SalesDialers   Step 1: ( We can skip this step, we are enabling all the CRM when creating a new account) Login to...

Feature Release: WebRTC

Feature Release: WebRTC We have officially released WebRTC for all customers. WebRTC allows our customers to start campaigns within the dialer without that hassle of signing in to a soft phone or their own phone. This minimizes the steps to start dialing and allows...

Feature Release: Manager Campaign

Feature Release: Manager Campaign We have officially gone live with Manager Campaign for all customers. This will be our first phase of introducing Round Robin into the PowerDialer CRM. Managers can create campaign and assign to his reporting agents.  Steps to Create...
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