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Stop Being So Darn Polite

The other day I was speaking with the Vice President of a large company and we were discussing the good, the bad, and the ugly of sales and selling. When I broached the topic of prospecting calls he shook his head and expressed his frustration. custom essay “I can...

5 Tips for Coping with Cranky Customers

Unreasonable customers are always a pain, but they’re especially prevalent and stressful during the holiday shopping rush. Just ask Anton Skorucak, founder and CEO of xUmp.com, an online retailer of scientific educational supplies, toys and gifts. The company...

Seven Secrets to Cold Calling Success

David Ortiz, a trained chef who had been running his own financial-planning firm since 1997, renamed his business Financial Chef last year and started meeting with prospects over meals he’d cooked himself. Wining and dining potential clients certainly made Ortiz...